This Privacy Policy explains how AskGaia ("we," "us," "our") collects, uses, and discloses your personal information when you use our services. By using the Service, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use AskGaia:
- Wallet Data: When you connect your Phantom Wallet, we receive information such as your wallet address and transaction history to provide blockchain-related services.
- User Interactions: We collect information about your interactions with the Service, including chat logs, queries, and preferences to improve the quality of the service. >
- Device Information: We collect technical information about the device you use to access the Service, including browser type, operating system, IP address, and device identifiers.
- Usage Data: We may collect data regarding how you use the Service, including features accessed and time spent on different parts of the platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Service, including wallet connections and transaction information.
- To personalize your experience, improve the chatbot's responses, and optimize the platform’s performance.
- To respond to your inquiries, support requests, and other communications.
- To analyze trends, monitor service usage, and improve our platform.
- To comply with legal obligations and prevent misuse of the platform.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties except in the following circumstances:
- With Service Providers: We may share your data with third-party service providers who help us operate and maintain the Service (e.g., hosting providers).
- For Legal Compliance: We may disclose your data to comply with legal obligations, such as responding to a subpoena, court order, or government request.
- With Your Consent: We may share your information if you give us explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no system can be 100% secure. We cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with AskGaia. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.
6. Your Rights
Depending on your location, you may have certain rights related to your personal information, including:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete data.
- Deletion: The right to request the deletion of your personal data, subject to applicable laws.
- Opt-out: You can opt out of certain data collection practices by adjusting your browser settings or contacting us directly.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When the data is no longer needed, we will take reasonable steps to securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Please review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:
- By email: welcome@askgaia.app
- Live Chat: Available directly on the website
- Twitter: @gaia_assistant
Last Updated: April 2025
